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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Duran

May 8, 2025

5  out of  5
rating by Rick Duran
"Great agent, great team, and definitely great insurance. Would recommend highly for everything to do with auto, home, life, and even business, and pet, they honestly do it all."
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Charlene Haynesworth

May 7, 2025

5  out of  5
rating by Charlene Haynesworth
"This sales rep if that his title was amazing. He was very patient and was very sincere to my needs. There was no force but understanding which he took time to explain what Insurance is and what best fits my needs"
We responded:
"Charlene we look forward to having you as a customer. Although some times we don't work out because of price or eligibility, our job is to provide you with guidance and recommendations that fit your needs, even if that would be with a different carrier at this time. All we ask is for an opportunity to bring you home in the future."
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Elena S.

April 29, 2025

5  out of  5
rating by Elena S.
"I am a recent graduate and I've been very stressed about adulting (aka getting my own insurance, moving, ect...). Joel Miranda is exactly who you want as an insurance agent. The rest of the reviews on this page are spot on. Joel helped me get started with auto/home insurance and navigate the vehicle registration process. Ever since the first time I spoke with Joel he has been nothing but amazing. He is always so positive, gives you everything that you could need, and breaks things down in an easy to understand way. He should be the standard for insurance/customer service because that's how good it is. Joel is also very easy to reach and gets things done very fast. If I have any type of question of concern, he's only a quick phone call or text message away! I could not be more grateful, and I will be recommending to everyone I know! Thank you so much!"
We responded:
"Thank you so much for sharing your experience! It’s wonderful to hear how Joel Miranda has made the process of navigating insurance and registration so much easier for you. Transitioning into adulthood can indeed be stressful, but having a supportive and knowledgeable agent like Joel can make all the difference. His positive approach and quick responsiveness are qualities that are invaluable, especially when you have questions or concerns. Your recommendation means a lot, and I’m sure many young people will benefit from our knowledge and guidance. We are here to empower others, make their lives easier and pour onto them when the opportunity arises. If you are renting or purchasing for the first time, getting your first car, moving to one of the states where we do business (PA, NY, NJ and CT) and need information about insurance, financial services or registration, don't hesitate to reach out. "
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luis cruz

April 22, 2025

5  out of  5
rating by luis cruz
"Joel is an amazing representative , he will break it down to you and hear you out and give you the best options to choose from . He is understanding and making state farm insurance shine . I recomend to all others who are looking for insurance policies ."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Joel. He truly embodies our commitment to customer service and is dedicated to helping clients find the best solutions for their needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. If you have any further questions or need assistance, feel free to reach out anytime!"
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amy rigano

April 12, 2025

5  out of  5
rating by amy rigano
"Joel Miranda was wonderful to work with. Easy transition and explained everything thoroughly. Will highly recommend !!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joel made your experience seamless and informative. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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ThaiBeauty

April 9, 2025

5  out of  5
rating by ThaiBeauty
"Joel is the BEST!! Great customer service & helps me all the time!! Joel is very knowledgeable, informative, and is extremely patient!! This branch is very kind & friendly!!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear such positive feedback about Joel and our branch. It’s fantastic to know that Joel has consistently provided you with exceptional customer service. His dedication to helping our customers is truly commendable, and we’re glad to hear that you find him knowledgeable and informative. We believe that having a team member who can patiently guide and assist customers makes a significant difference in their overall experience, and it’s clear that Joel embodies these qualities. We’re also delighted that you appreciate the kindness and friendliness of our entire branch. Creating a welcoming environment for our customers is a top priority for us, and your feedback reassures us that we’re on the right track. Thank you once again for your kind words! We look forward to serving you in the future and will make sure to pass along your compliments to Joel and the rest of our team. If you have any further questions or need assistance, please don’t hesitate to reach out."
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Angela Pham

April 3, 2025

5  out of  5
rating by Angela Pham
"Excellent experience and very efficient with his job. Thank you"
We responded:
"Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you found our service to be excellent and efficient. Our team is dedicated to providing top-notch service, and it’s incredibly rewarding to know that our efforts made a difference for you. We look forward to serving you again in the future, Angela!"
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Carrol Alexander

April 2, 2025

5  out of  5
rating by Carrol Alexander
"My experience with Joel Miranda was quite exceptional. I was completely impressed with his friendliness, professionalism and customer service. I am highly satisfied with the outcome. Thank you Joel."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Joel Miranda provided you with exceptional service and made such a positive impression. Your satisfaction is our top priority, and it's wonderful to know that you felt well taken care of. We will make sure to pass along your kind words to Joel. If you need anything else in the future, please don't hesitate to reach out!"
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Mike Prell

March 25, 2025

5  out of  5
rating by Mike Prell
"Joel made my life a lot easier and helped me get my show vehicle insured and helped put my mind at ease at a very efficient pace"
We responded:
"So happy to see we got your "baby" (toy-car) covered. Historical, Classic and high value vehicles are also our cup of tea. Thanks for sharing the image. I hope you get to enjoy it tons this spring, summer and fall. Maybe we can see it in person one day."
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Travis Henry-Reid

March 25, 2025

5  out of  5
rating by Travis Henry-Reid
"Great service"
We responded:
"Thank you! We will proudly uphold this in every interaction with honor and care."
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Kim Reynolds

March 25, 2025

5  out of  5
rating by Kim Reynolds
"I love this State Farm office. everyone is very kind and so patient and very helpful! They have quick service, and I have never been dismissed or forgotten about! Joel in the office is smart and has quickly worked on anything I need. I very highly recommend !!!"
We responded:
"Thank you so much for your wonderful review! We're overjoyed to hear that you had such a positive experience with our team, especially with Joel. Providing kind, patient, and efficient service is our top priority, and it’s great to know we’re meeting those goals. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future!"
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Khale Saidi

March 24, 2025

5  out of  5
rating by Khale Saidi
"Very nice guy helpful"
We responded:
"Khale, welcome to our office. Thanks for this review. We look forward to a visit; more importantly, we look forward to servicing your auto and home insurance policies as well as any other future needs, including your business. :)"
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marjorie king

March 20, 2025

5  out of  5
rating by marjorie king
"State Farm is a great insurance company. The agents are very friendly, understanding, and patient. Joel Miranda is a people's person who dedicated his time and service to satisfy his clients. I would highly recommend him to anyone who wants to join State Form insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with State Farm and specifically with Joel Miranda. At State Farm, we pride ourselves on being #1 in home and auto insurance, and it's wonderful to know that our agents are making a difference in our clients' lives. Your recommendation means a lot to us, and we’re here to provide the best service possible for you and your loved ones!"
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p.1000 sonic

March 18, 2025

5  out of  5
rating by p.1000 sonic
"He is amazing I love talking to him very polite best rates from him ever!"
We responded:
"Thank you for your sweet review. We treat our customers with dignity, respect and demonstrate patience, attempting to be clear and simple in every interaction. We look forward to your office visit."
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Kendall Reefer

March 18, 2025

5  out of  5
rating by Kendall Reefer
"State Farm Representative Joel Miranda is knowledgeable and persistent. Even after some back and forth and things getting complicated, I was able to successfully switch my insurance coverage. Thanks to Joel for his patience and dedication. I'm very grateful for his time, effort, and outstanding service."
We responded:
"Typically, things are easy and smooth when transitioning from one carrier to another. However, when things get tough or difficult, it is when we show up, rise and shine. We are pleased because ultimately you are now our customer. Our office is and will be dedicated to always providing you the level of service you deserve and the guiding hand you may need. Welcome and thank you!"
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Rebecca Oliveira

March 12, 2025

5  out of  5
rating by Rebecca Oliveira
"Johan was absolutely amazing to work with! He was super patient and explained all of the different possibilities we could choose from. He does not bullshit you and genuinely cares about his clients. I have already recommended him to multiple people in my personal life! Definitely choose his office to represent you!"
We responded:
"Oh wow! All I can say is thank you so much. This means the world to me as it is what we strive for in our office. Thank you in advance trusting us with your friends and family. We look forward to helping them as well. We are grateful to have you at our office. :)"
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Zaira Gudino

March 12, 2025

5  out of  5
rating by Zaira Gudino
"Muy contenta con la ayuda brindada.siempre muy buena infomasion clara y concreta te ayudan lo mejor posible muy recomendados ,graciasss☆☆☆☆☆"
We responded:
"Estoy super agredecido por esta resen~a. Me alegra que se sienta conforme con el nivel de ayuda y la simpleza de nuestras explicaciones en cuanto a sus polizas de seguro. Esperamos siempre imprecionarles en todos los aspectos de oficina. Gracias!!!"
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Sean Rosero (srosero)

February 28, 2025

5  out of  5
rating by Sean Rosero (srosero)
"I’ve been stressed with insurance but after speaking with Joel I feel so much better. He’s friendly, kind, communicative, informative and very helpful. He made me feel at ease while still giving me the facts I need to know. AMAZING customer service Joel"
We responded:
"Sean, thank you for this review. We always attempt to make the customer feel informed, at ease and fully equipped to make a choice that is in their best interest. Welcome to the Johan Hernandez State Farm - where customers and their needs come first. :)"
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VIVIAN LE

February 27, 2025

5  out of  5
rating by VIVIAN LE
"Luis is very good, he helping out a lots today."
We responded:
"Thank you Vivian. We are so happy we were able to help you with your home and auto insurance and we got to learn about you and what matters most. We look forward to our next conversation to help with the other needs we identified today and always impressing you with our service."
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Teuta Mulosmani

February 18, 2025

5  out of  5
rating by Teuta Mulosmani
"Great fast service!! Thank you so much Luis you are a great agent!"
We responded:
"Teuta, we appreciate your praise as agents. We hope to always deserve it after every interaction. Thank you!!!"
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asiawebber

February 18, 2025

5  out of  5
rating by asiawebber
"Very quick and easy process. Highly recommend."
We responded:
"Thank you so much for your encouraging words. We look forward to always exhibiting these traits of making things simple and easy for you and our customers, as well as new prospects."
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Johan Steeven Quimbaya Cortes

February 13, 2025

5  out of  5
rating by Johan Steeven Quimbaya Cortes
"Excelente servicio"
We responded:
"Muchas gracias. Esperamos poder ayudar a amigos y familiares por igual. Bendiciones."
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Darlene Gauer

February 2, 2025

5  out of  5
rating by Darlene Gauer
"The service of Johan Hernandez Saris was exceptional."
We responded:
"Thank you Darlene. We are happy to deliver in yet another remarkable interaction with you as our customer. The best thank you as we mentioned are these reviews that keeps our devotion to our purpose and mission burning and empowered. We look forward to serving you, friends and family across the 4 state territory: PA, NJ, NY and CT."
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Kathleen Kelly

February 1, 2025

5  out of  5
rating by Kathleen Kelly
"I had several interactions with Luis Ibarra and he was very helpful in assisting us in getting our new car policy."
We responded:
"Kathleen, we are thankful for this review and joyful to know we have delivered this new policy according to your expectations. We always strive to serve and understand - to then recommend and execute according to your wishes, budget, and needs."
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mario muniz

January 31, 2025

5  out of  5
rating by mario muniz
"Dope, easy and very helpful Shoutout my boy Luis for putting me on"
We responded:
"Mario, thank you. You are dope for choosing us. Luis and the rest of the team appreciate you becoming part of our office and look forward to staying dope in all future interactions."