Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Viv Gowdie

Viv Gowdie

October 3, 2024

5  out of  5
rating by Viv Gowdie
"I have had a hiccupy situation within State Farm’s system that has been in need of constant fixing and diligent attention, Joel Miranda has follow through with it with willingness, understanding and genuine care. I have chosen to stay with this company solely due to the professional commitment Joel has given me as a client. He really goes above and beyond. You are appreciated, Joel. Keep up the good work!!!"
We responded:
"Viv, we are grateful for your words. Seeing Joel exemplify what we stand for as an office, going above and beyond, is pure joy. We are happy to have resolved the issues you were having and most importantly for you giving us the opportunity to continue to serve you for years to come."
Profile photo of Mary Egbeh

Mary Egbeh

September 25, 2024

5  out of  5
rating by Mary Egbeh
"Joel is am amazing person and he gets the job done!!!! He got me excellent deals on my insurances. Thank you Joel God bless you!!!!!! More works to do because am buying more houses!!!!!"
We responded:
"Mary, thank you! Joel and the rest of the team (all 7 of us) really enjoy hearing back from our customers' experiences when interacting with us. It is what fuels us to help all of NY, NJ and CT (soon in PA). So if you buy a house in any of these states, please don't hesitate to call us. Cheers and to many more house purchases; continued blessings!!!"
Profile photo of Ashwini Saravanan

Ashwini Saravanan

September 20, 2024

5  out of  5
rating by Ashwini Saravanan
"Joel Miranda is very nice to work with. He is very professional and he helped me to get better Home and Auto insurance with StateFarm"
We responded:
"Ashwini, I happened to be with Joel as he helped you protect your home and auto insurance with the right coverages and hearing him recommend our products and services based on your needs was just joyful. State Farm provides us with a platform to help you protect most of what matters and begin working on realizing dreams. Thank you for becoming part of our family here and we look forward to your visit."
Profile photo of TJ DeMatteo

TJ DeMatteo

September 17, 2024

5  out of  5
rating by TJ DeMatteo
"Johan was very professional and helpful. He explained everything very thoroughly. I would highly recommend them"
We responded:
"We appreciate your business and are pleased that you are happy with coming onboard with us. Thank you also for your recommendation which we hope you extend to neighbors, family and friends. We are always here for you via phone, text, email, teleconference or in person. "
Profile photo of Catherine Nowak

Catherine Nowak

September 17, 2024

5  out of  5
rating by Catherine Nowak
"Thank you Luis Rivas! It was a pleasure buying insurance from you. Your kind and pleasant demeanor was definitely appreciated!"
We responded:
"Thank you Catherine! We are pleased and honored to have you at our office. We look forward to providing you with all the products and services you need for many years to come."
Profile photo of Linda Ward

Linda Ward

September 5, 2024

5  out of  5
rating by Linda Ward
"Luis Rivas is a wonderful employee with a lot of insurance knowledge. He is courteous and it was a pleasure buying my insurance from him."
We responded:
"Linda, it was great meeting you in our White Plains office. We are happy to have helped with your multiple lines of insurance and look forward to providing you not only excellent service but ongoing guidance on the choices you have and make into the future."
Profile photo of Ross Tillman

Ross Tillman

August 26, 2024

5  out of  5
rating by Ross Tillman
"An agency with a truly personal touch! These guys really take the time to hand hold and go through your policy and options in as much detail as you want. And they have been incredibly caring and helpful during two no-fault total losses on my policy. They really care about you and your family and it shows! A special shout out to Joel for always going above and beyond to help me!"
We responded:
"This hits home! Thank you Ross. What you just shared is what we try to strive for in our every interaction with our customers and potential customers. We look forward to a long and meaningful time with you as customer while always exceeding your expectations. Blessings!"
Profile photo of Rasheed Richmond

Rasheed Richmond

August 16, 2024

5  out of  5
rating by Rasheed Richmond
"Great guy"
We responded:
"Thank you Rasheed. It was great having you in the office. Always feel free to stop by for a cup of coffee, tea or a refreshing drink. We will visit you at Home Goods soon. "
Profile photo of Marcos RS

Marcos RS

August 7, 2024

5  out of  5
rating by Marcos RS
"Great service from Luis. Super quick responses."
We responded:
"Thank you Marcos. Going forward our promise is to make it quick, easy and friendly. We appreciate your business and look forward to serving you, fam and friends for years to come."
Profile photo of Ilyas A. Mehkri

Ilyas A. Mehkri

July 31, 2024

5  out of  5
rating by Ilyas A. Mehkri
"Luis the man! Nice and welcoming place"
We responded:
"We appreciate your review. Please apologize our delay in responding. We look forward to providing more great experiences within our interactions."
Profile photo of Fiona Lewis

Fiona Lewis

July 20, 2024

5  out of  5
rating by Fiona Lewis
"Luis Riva Ibarra made this experience of getting insurance from State Farm a seamless one. From the first phone call to payment of the first installment, Luis was clear, concise, knowledgeable and re-assuring in his interaction with me. It was a pleasure doing business with Luis and indeed State Farm is like a good neighbor."
We responded:
"Fiona, thank you for this review which makes us proud, joyful and confident in that we are continuously doing what is best for our customers. We are sure that our relationship will be one filled with trust, respect and care. Blessings!"
Profile photo of Big Swifty

Big Swifty

July 18, 2024

5  out of  5
rating by Big Swifty
"I dealt with Joel and he was amazing He spent a lot of time with me and was extremely knowledgeable about all things insurance and most importantly he saved me some money on my insurance Ask for Joel and you won’t go wrong Thanks Joel"
We responded:
"Thank you for your review which depicts our team as having in-depth knowledge in our field, especially when it translates into helping all customers understand our products and services more so that together we can make the best decisions for your needs and budget. We are happy to have you."
Profile photo of Luis Gustavo

Luis Gustavo

July 12, 2024

5  out of  5
rating by Luis Gustavo
"Luis todo un profesional me ayudo con mi cuota y obtener el mejor paquete para mi...gracias Luis y State Farm.."
We responded:
"Luis, muchas gracias! Cuando se trata de nuestra oficina siempre buscamos darle al cliente lo que necesita y funciana para ellos. Esperamos tenerte por mucho tiempo. Bendiciones."
Profile photo of John Robinson

John Robinson

July 10, 2024

5  out of  5
rating by John Robinson
"Great Service! Luis is very helpful and easy to work with."
We responded:
"John, we are happy to serve you and our Westchester community, all of NY and neighboring states of New Jersey and Connecticut. We look forward to always make this relationship amazing by providing you world class service and the accessibility to our entire platform of products and services."
Profile photo of ERNESTO RUIZ

ERNESTO RUIZ

July 9, 2024

5  out of  5
rating by ERNESTO RUIZ
"I am a costumer of state farm for almost two years and I been treated with great respect"
We responded:
"It is great to hear that you feel our respect come across in our interactions with you over the last almost 2 years. We look forward to making you feel like at home and helping you protect all that matters to you."
Profile photo of Less Is More

Less Is More

June 18, 2024

5  out of  5
rating by Less Is More
"Luis was very patient and helpful in securing me a new homeowner's policy. He's the best!"
We responded:
"Thank you for your review! When interacting with our customers to determine proper coverage, find the right pricing for your budget, identifying your needs and showing how we can be valuable in your insurance journey are key components of how we do business. We are grateful for the opportunity to serve you."
Profile photo of Luanne Morse

Luanne Morse

June 18, 2024

5  out of  5
rating by Luanne Morse
"Luis was extremely helpful, informative and efficient... he answered all my questions. Very happy to continue doing business with Luis Hernandez Saris."
We responded:
"Luanne, it is awesome to have provided you great service and guidance for your insurance needs. We are always willing to provide our best to our customers, their friends and family. We look forward to providing amazing service and remarkable interactions in the future."
Profile photo of al satchell

al satchell

June 13, 2024

5  out of  5
rating by al satchell
"I truly appreciate the service it was exceptional."
We responded:
"Al, thank you! We will always try our best to be "exceptional" and look forward to our future interactions attempting to keep that status with you and all of our customers."
Profile photo of Kyo Kyle

Kyo Kyle

June 11, 2024

5  out of  5
rating by Kyo Kyle
"He was wonderful, respectful, patient and made the process seamless. Highly recommend them to anyone looking to join State Farm"
We responded:
"State Farm is an amazing company and our office strives to make every interaction with our customers Remarkable...Your agent can definitely make a big difference and we are happy to make it for you anyone you refer to us. Thank you."
Profile photo of Jacob Slomka

Jacob Slomka

June 10, 2024

5  out of  5
rating by Jacob Slomka
"Good service, seamless process"
We responded:
"Jacob, it was a pleasure helping you today. We hope to keep impressing you with top service and guidance. "
Profile photo of dionne watson

dionne watson

May 29, 2024

5  out of  5
rating by dionne watson
"Excellent"
We responded:
"We are humbled! Having the quality as a team to strive to be outstanding at what we do consistently while providing the customer the best outcome in value: understanding of their needs, pricing, proper coverage and a promise to servicing to the best of our ability will always be part of our guiding principles as risk managers."
Profile photo of S. Scholle

S. Scholle

May 24, 2024

5  out of  5
rating by S. Scholle
"Excellent, professional and responsive service. Thank you Luis."
We responded:
"We appreciate your business and most importantly always providing you great service and guidance after having won it over. We look forward to always going the extra mile for you."
Profile photo of Rick Duran

Rick Duran

May 15, 2024

5  out of  5
rating by Rick Duran
"Johan and his team are great agents and always have the customers interest in mind. He will go above and beyond to make sure all your needs are met and that you leave with the right coverage and needs being met. Would highly recommend!"
We responded:
"Thank you so very much for this. It is motivating and invigorating for me and the team to continue on this path to make sure everyone we interact with feels this way. Blessings always!!!"
Profile photo of Julia Temkin

Julia Temkin

May 1, 2024

5  out of  5
rating by Julia Temkin
"Exceptional Service from Joel Miranda I recently had the pleasure of working with Joel Miranda from StateFarm Insurance Company, and I couldn't be more impressed with the level of service I received. From start to finish, Joel Miranda demonstrated professionalism, expertise, and a genuine commitment to helping me find the right insurance coverage for my needs. Joel Miranda] took the time to understand my specific requirements and patiently walked me through the various options available, ensuring I had a clear understanding of each policy's benefits and limitations. Their attention to detail and personalized approach gave me confidence in my decisions."
We responded:
"Julia, I'm thrilled to hear that you had an outstanding experience with Joel Miranda at our Johan Hernandez State Farm office. Having had a positive impact in choosing the right coverages, thoroughly explaining them and doing it with a positive attitude for you is a reward in itself bring us both satisfaction while creating a bond of trust into the future. Thank you!"
Profile photo of Mac Smith

Mac Smith

April 23, 2024

5  out of  5
rating by Mac Smith
"Johan is very knowledgeable. Listens to what you need or think you need. He explains all the options and what he recommends but was not pushy when I decided to go for a different set of options."
We responded:
"Thank you, Mac! I feel super hyped to read your review and look forward to always providing valuable guidance and always respecting your preferences. "